Shipping policy
- Orders from Switzerland and Liechtenstein are shipped from Switzerland on Monday, Wednesday, and Friday. No import fees apply.
- Orders from Germany, the EU, and the rest of the world are shipped daily by our fulfillment partner from Germany. No import fees apply.
- Orders from all countries except for Switzerland and Liechtenstein will be shipped from Germany.
- If you live outside the EU, Switzerland or Liechtenstein, you will have to pay your local VAT, import taxes, and handling fees upon delivery. These costs are not included in the price you pay in our shop and are being charged by your local postal service.
- To calculate the shipping to your country, please put the desired products in the shopping cart and proceed to the checkout. You will be able to calculate the exact shipping cost before placing the order.
- Free shipping for orders above 150 CHF/€ within Germany, Switzerland, Zone 1, and Zone 2.
Shipping Costs
Germany
| Weight | Shipping Cost |
|---|---|
| Up to 5 kg | 4.95 € |
| Up to 10 kg | 5.55 € |
| Up to 15 kg | 5.95 € |
| Up to 30 kg | 6.55 € |
| Orders over 150 € | Free shipping |
Switzerland
| Weight | PostPac Economy | PostPac Economy with Signature |
|---|---|---|
| 0–2 kg | CHF 7.00 | CHF 8.50 |
| 2–5 kg | CHF 9.00 | CHF 10.50 |
| 5–10 kg | CHF 10.00 | CHF 11.50 |
| 10–20 kg | CHF 15.00 | CHF 16.50 |
| 20–30 kg | CHF 22.00 | CHF 23.50 |
| Orders over CHF 150 | Free shipping | |
International Shipping (DHL)
| Zone | 1 kg | 2 kg | 3 kg | 4 kg | 5 kg | 10 kg | 20 kg | 30 kg |
|---|---|---|---|---|---|---|---|---|
| Zone 1 (AT, BE, CZ, HU, NL, PL) | 7.76 € | 8.16 € | 8.56 € | 8.96 € | 9.36 € | 11.36 € | 15.96 € | 19.96 € |
| Zone 2 (DK, ES, FI, FR, IT, SE) | 8.83 € | 9.33 € | 9.83 € | 10.33 € | 10.83 € | 13.33 € | 18.83 € | 23.83 € |
| Zone 3 (CH, GR, NO, PT) | 11.55 € | 12.20 € | 12.85 € | 13.50 € | 14.15 € | 17.40 € | 24.55 € | 31.05 € |
| Zone 4 (BG, EE, IE, GB, HR, LV, MT, RO, SK, SI) | 14.48 € | 15.63 € | 16.78 € | 17.93 € | 19.08 € | 24.83 € | 36.33 € | 47.83 € |
| Zone 5 (rest of Europe) | 17.69 € | 18.84 € | 19.99 € | 21.14 € | 22.29 € | 28.04 € | 39.54 € | 50.04 € |
| Zone 6 (DZ, GE, IL, LB, LY, MA, RU, TR, SY) | 28.72 € | 30.32 € | 31.92 € | 33.52 € | 35.12 € | 43.12 € | 58.32 € | 74.32 € |
| Zone 7 (AE, CA, CN, KR, IN, ID, JP, MX, SA, TH, US) | 33.42 € | 37.02 € | 40.62 € | 44.22 € | 47.82 € | 65.82 € | 101.42 € | 137.42 € |
| Free shipping for orders over 150 € (Germany, Zone 1 & 2 only) | ||||||||
Delivery Times
| Region | Delivery Time | Shipping Provider | Tracking | Shipping Days |
|---|---|---|---|---|
| Switzerland & Liechtenstein | 1–2 working days | Swiss Post | Yes | Monday, Wednesday, Friday |
| Germany | 1–2 working days | DHL | Yes | Daily |
| EU Zone 1 & 2 (AT, BE, CZ, HU, NL, PL, DK, ES, FI, FR, IT, SE, LU) | 2–4 working days | DHL | Yes | Daily |
| Rest of Europe | 3–10 working days | DHL | Yes | Daily |
| Rest of the World | 10–19 working days | DHL | Yes | Daily |
Shipping Information
We want your order to reach you smoothly and without surprises. Here's how we handle shipping and customs:
EU Orders
All EU orders are shipped from Germany, which means no import fees or additional taxes for you – just quick and hassle-free delivery.
Switzerland & Liechtenstein
Orders to Switzerland and Liechtenstein are shipped from within Switzerland. So you can relax – no customs duties or VAT will be charged on delivery.
All Other Countries
For all countries outside the EU, we ship from Germany. Please note: import duties and local VAT may be charged when your package arrives, depending on your country's regulations.
You'll find a full overview of shipping costs and delivery times here.